Solution Selling
Here’s an interesting question: If your company is really responding to customer needs and not merely pushing product, what has changed upstream from your sales force to enable that to happen? If you’re not making substantive changes in your products or services, can you honestly say that you’re responding to your customers?
The Innovacians
As we go forward, we will increasingly view innovation as a set of behaviors...our ability to adapt, improvise and solve novel problems will increasingly define how effective we all are in all aspects of our lives.