Insight

The Innovator’s Secret Weapon – Empathy

2017-04-10T21:46:57-06:00By |Personal Innovation Skills|

The ability to see things through your customers’ eyes is definitely not something everyone can do. Some, like Steve Jobs, have been quite good at it. Others, like Netflix, completely missed the mark. How well do you really understand and empathize with your customers? How do you know?

Innovation vs. Education

2010-03-29T07:00:57-06:00By |Innovation Behavior, Personal Innovation Skills, Uncategorized|

Life is not a multiple-choice test and neither is business. The insights we need are not found in brief lists of options. Knowing what worked last time isn’t the same as knowing how to face a new challenge or find a new solution. It doesn’t give someone the courage to experiment, or the confidence to chart a new path. Indeed, the surest way to short circuit innovative thinking is to conclude that you already have the answer.

The Insight Economy

2010-03-22T07:00:28-06:00By |Uncategorized|

Are you creating the sort of innovation-friendly environment that generates and implements attractive ideas? You need to be, because the ability to become a source of great new ideas is your most critical business asset—in the insight economy.

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