What would it do to your company to have to ask permission from the government before anything could change? Yet isn’t that what large corporations routinely require of business units and employees? Do you think maybe it has the same effect?
Many verbs have been put in front of the word innovation, words like foster, promote, enhance, generate, cultivate, improve and imbed. They show up frequently in the literature and I’ve used them many times myself. However one word that I rarely see coupled with innovation in this way is one that I’ve come to realize [...]
Here’s an interesting question: If your company is really responding to customer needs and not merely pushing product, what has changed upstream from your sales force to enable that to happen? If you’re not making substantive changes in your products or services, can you honestly say that you’re responding to your customers?